Returns & Exchanges
At Wittner, we want you to love your new shoes, which is why we offer a 30-day return period for all full-priced items in their original, unworn condition. Whether you need a different size or a complete refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn shoes in their original Wittner box and secure them inside a mailing satchel to prevent damage during transit.
Post Your Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office or collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing